Last updated: June 10, 2026
Nellie & Joe’s Famous Key West Lime Juice (“Nellie & Joe’s,” “we,” “us”) respects your privacy. This policy explains what we collect when you visit keylimejuice.com or place an order, how we use it, and your choices.
Information We Collect
We collect information you provide directly — your name, email, phone, shipping/billing address, and order details when you purchase, contact us, or request wholesale information. We also automatically collect standard technical data (IP address, browser type, pages viewed) through cookies and analytics tools to operate and improve the site.
How We Use Your Information
To process and ship orders, respond to inquiries, provide customer support, send order and account communications, improve our website and products, and — where you have opted in — send marketing messages. You can unsubscribe from marketing at any time.
Payments
Online payments are processed by our payment provider (Stripe). We do not store full payment-card numbers on our servers. Your payment information is handled under the provider’s own security and privacy terms.
Cookies & Analytics
We use cookies and analytics (such as Google Analytics) to understand site usage. You can control cookies through your browser settings; disabling them may affect site functionality.
Sharing
We share information only with service providers who help us operate the business (payment processing, shipping, hosting, email) and as required by law. We do not sell your personal information.
Your Rights
Depending on where you live (including under the California CPRA and the Florida Digital Bill of Rights), you may request access to, correction of, or deletion of your personal information, and opt out of certain uses. Contact us using the details below to exercise these rights.
Data Retention & Security
We keep personal information only as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.
Children
Our site is not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. Material changes will be posted on this page with a new “last updated” date.
Contact
Nellie & Joe’s Famous Key West Lime Juice
450 SW 12th Ave, Pompano Beach, FL 33069
Phone: 1-800-546-3743
Email: info@keylimejuice.com