The juice is starting to turn brown. What does that mean?

This is a normal occurrence that takes place in citrus products and does not affect the quality of the juice.  Refrigerating  after purchase will dramatically slow down the darkening process. The product is  good through the “Best By” date printed on the bottle.

The juice was not refrigerated when I purchased it, so why do I have to refrigerate it now?

While the juice is shelf-stable until opened, refrigerating the product after purchase will dramatically slow down the darkening of the juice.

How long is the juice good?

The juice is guaranteed up to the “Best By” date printed on the neck of the bottle.  You should refrigerate the container after purchase, and we do not recommend using after the “Best By” date.

Can I freeze the juice? How long?

Yes.  If you are freezing in the original bottle, allow enough room for the juice to expand.  You can freeze indefinitely, but no more than one year is recommended.

The recipe on your bottle says to bake for 15 minutes, is that enough to cook the egg?

Yes.  While the acidity of the lime juice “cooks” the eggs, many people are more comfortable with baking.

I make my own crust. Do I need to pre-bake it or just fill and bake?

You should make your crust per your recipe instructions.  If baking is required, bake then cool completely before filling and baking an additional 15 minutes.

I bought your juice but cannot find the key lime pie recipe.

Make sure you purchased a bottle of Key West LIME juice with a green cap, since we also make a Key West LEMON juice with a yellow cap.

I made your recipe but it doesn’t fill the crust.

Our recipe is intended to allow room to top with meringue or whipped topping.  You may also double the recipe with no additional baking time and it will fit nicely in a 9” crust.

I baked the pie but it didn’t set.

There are a couple of things that commonly happen.  First, check that you used sweetened condensed milk, not evaporated milk.  The second common error is a mis-measurement of the limejuice.  If neither of these conditions apply, please call us at 800-546-3743 and we will try to help you troubleshoot the problem.

I want to double the recipe. Do I double the cook time?

No. You only need to bake the pie for 15 minutes.  Additional baking time is not required.

What is the conversion of one key lime to your juice? One regular lime?

One-two tablespoons of our juice are equivalent one key lime.

Two-three tablespoons of our juice are equivalent to one regular lime.

Do your products contain GMO’s, (Genetically Modified Organisms)?

All our products are GMO-Free.

Are your products Kosher?

Yes, all our products are Kosher Certified, (Orthodox Union Certification).

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